Communication Best Practices
Employee communication needs to come from the heart to be effective. Thoughtfulness, effort, and repetition are the most important factors in employee communication.
American author Robert Lee Fulghum is best known for a book he created entitled All I Really Need to Know I Learned in Kindergarten. The book’s title is from the first essay and poem in the volume, which was published in 1986. The author lists the lessons normally learned in American kindergarten classrooms, and he reflects upon how the world would be improved if adults adhered to the same basic rules as children. Those rules? They include listening, sharing and living a life that balances work and play. We’re now seeing those principles in employee communications systems and HR training
Internal communications, for years was relegated to a tiny part of the marketing department (and budget) and seen as a couple emails a year. However, as the workforce has changed, so has the way they want to be communicated to.
When it comes to business communications and change management, it's axiomatic that you need buy-in from the C-suite executives of your company. Regardless of what you need to achieve, it's simply easier if you have them in your corner.
Internal communications involves many complex processes, from getting the brand statement and mission to trickle down to all employees from management to internal branding and methods of communication between employees. When managers invest time in opening dialogues with their employees, they save time in the long run. Here is the power of the open conversation.
Learn how to improve your Internal Communications when dealing with employee complaints to keep your employee retention rates high.
Internal communication has a deep effect on employee retention. The ability of managers, executives, and the employees themselves to get their information across prevents frustration on the part of workers on all levels of an organization and makes company goals, as well as individual employee goals, crystal clear.
Your employees are your most dedicated brand champions. They can create the buzz surrounding public perception of your brand. That's why effective internal communications is a key part of any organization. Employees need to understand the mission and know they can rely on their managers for help.
First of all, to write an effective internal communication strategy, you need to know what an internal communication strategy looks like. This article answers all your questions. What should be included in an internal communication strategy, what should be excluded? What should the final product convey?