Video Communications

Video communication is becoming more common in HR departments across all industries. As the workforce and the nature of work itself are shifting, technology needs to shift with it. See what video communication technology can do for you.


Let's start this blog post by saying that I have no idea what 2019 specifically holds for HR Training and Compliance Programs – nor does anyone else. If I were that prescient, I'd invest in lottery tickets and hit the beach. However, there are some general trends and corporate realities that give us an idea of where to look for successful start-ups affecting Human Resources and where start-ups are facing trouble.

There are a tremendous number of words and phrases being used in today’s workplace to enhance communications best practices. Some have become very familiar: corporate culture, change management, employee communication, business process management, and talent onboarding, to name a few. Corporate culture, in its broadest sense, is an organization’s collective beliefs and practices, which affect its interactions among employees and customers alike. There’s a phrase, “best practices,” that is used in business to define the most effective method to deal with an issue. Some companies become infected with what could be termed “worst practices.”

According to the Nemertes 2018-19 Visual Communication and Collaboration Study, over one-third of organizations are planning to expand video employee communications and conferencing technology in large meeting rooms (10+ people). The study, which examined five hundred companies, found that 20% of large conference rooms have video communications capabilities and that number is expected to rise greatly.

Employee onboarding has many implications for the future of your company. When new employees join your team, they have certain expectations. Most people are anxious about joining a new team, but your onboarding system can help ease that stress while setting up all newcomers for success. These days, video communications are making employee communications more streamlined, including in the onboarding world.

Tools and Apps. Everyone knows what the word “app” means. It hasn’t been around since the beginning of time as we know it, but it’s been in use far longer than many realize. According to an article by Thom Holwerda for OS News, the term was initially used in job postings for programmers starting in 1981. The abbreviated form of “applications” was utilized in employee communication and recruiting simply because job postings cost money. The higher the word count, the more expensive the ad. And programmers knew what “apps” stood for.

The workplace environment and employee communications are forever changing. The demands on today's managers are more challenging than ever. Bosses are looking for ways to help leaders manage their workflow and employees more effectively. New communication and recruitment tools and apps are helping many accomplish this task.

Recruitment and retention is all about keeping the life blood of your company healthy. Negative candidate experience can undermine your recruitment efforts before you can even focus on retention.

Simply having a health insurance plan available to your employees is no longer enough to ensure that they actually enroll. This can be incredibly frustrating for any business, as healthcare is part of any reputable company’s employee benefits package.

Employee communication is all about getting the same messages out to the people who need information. It’s also about personalizing communications so that each employee gets the information they need to do their jobs well and make good decisions. Video communications is great, but what features separate some communications platforms from others?

Information is key to the success of your business. It keeps your customers, partnerships, vendors, employees, and everyone else involved in your bottom line informed of events and happening within your company. The way you deliver your information will determine how it is perceived and received. Your company thrives on delivering information, and you want to ensure it is distributed in an effective manner that garners results. That’s where video communication comes in.

Employee Communications and video communications are becoming more intertwined every day in the Human Resources world. Even with technology changing employee engagement, the name of the game is still communication. That’s why I had used that word twice in my title.

Fighting disengagement is an uphill battle for any manager in any professional setting. Fortunately, there are tools out there to help you in the fight for employee engagement, such as video communication and good ol’ simplicity.

Video communication is paramount to any kind of millennial engagement effort your company can perform. The written word is not dead, but video should enhance and supplement your written internal communications.

Every HR professional understands that employee benefits are one of the biggest reasons employees choose one job over another, and your company provides great benefits—a quality health insurance plan, for example. In fact, Open Enrollment is coming up, so naturally your employees should all be lining up to take part in your health insurance plan.

Open enrollment and choosing the right health insurance options can be one of the most stressful and daunting tasks for many employees. Open enrollment happens every year, and some employees still do not understand the process and experience lots of confusion during the process.

Decision Support Tools (DSTs) have become in vogue over the years because they break down a process that always causes stress and confusion for workers into a few short, easy questions and options. Many large and mid-size organizations are turning to DSTs to help their employees sign up for health insurance. When it’s time to help your employees make that decision, how do you know which DST to invest in?

You know what words very rarely come to mind when I think of a company’s video library?

Current. Fresh. Exciting. Modern.

Progressive and forward-thinking companies are embracing diversity and inclusion as a viable way to stay relevant and maintain a stable and prosperous business. A diverse team will help you better understand different cultures and languages, which can strengthen your services and brand.

The term “office environment” can often be an alternative way of saying frustration and angst, and that is exactly what you don't want it to be. In fact, there is probably a mathematical formula somewhere that shows success going down as these go up. And vice versa.

If someone tells you that employee benefits communication doesn’t matter when hiring and retaining skilled employees, they’re lying.

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